3 City Place
Beehive Ring Road
Tel: 01293 613555
Fax: 01293 613535
Click here to download directions and a map
For product related enquiries call or email Novo Nordisk Medical Information and Customer Care Centre.
Telephone Customer Care*
Tel: 0845 600 5055 (8.30am to 5.30pm weekdays and Bank Holidays)
*Calls are charged at a local rate and no other costs are incurred by the caller. Calls may be monitored for training purposes.
Email Customer Care
If you are a member of the public and wish to contact us by email, please click here
If you are a UK healthcare professional and wish to contact us by email please click here
If you are a UK healthcare professional and wish to order a publication please complete an on-line request form
We regret we are unable to provide individual medical advice. In these circumstances individuals should contact their doctor, nurse or pharmacist.
Adverse events should be reported. Reporting forms and information
can be found at www.mhra.gov.uk/yellowcard or
search for MHRA Yellow Card in the Google Play or Apple App
Adverse events should also be reported to Novo Nordisk Limited (telephone Novo Nordisk Customer Care Centre 0845 6005055). Calls may be monitored for training purposes.
Data Protection Disclaimer:
This page is intended for members of the UK public
UK20NNG00019 Date of prep June 2020
This is the Novo Nordisk Automated On-demand Medical Information (NAOMI) chat service we provide as part of our Medical Information Services within the UK.
NAOMI can provide information about Novo Nordisk products in response to questions from UK healthcare professionals based primarily on the Summary of Product Characteristics (SmPC) and from UK patients/carers mainly based on the Patient Information Leaflet (PIL).
NAOMI is an automated system and is available 24 hours a day. Please note, this does not provide a live link to UK Novo Nordisk Medical Information.