Contact us

General enquiries

3 City Place
Beehive Ring Road
West Sussex
Tel: 01293 613555
Fax: 01293 613535

Click here to download directions and a map

Customer care

For product related enquiries call or email Novo Nordisk Medical Information and Customer Care Centre.*

Tel: 0845 600 5055 (8.00am to 8.00pm weekdays and Bank Holidays)

*(Calls are charged at a local rate and no other costs are incurred by the caller).  Calls may be monitored for training purposes.

We regret that we are unable to provide individual medical advice or supply names of our products to the general public. In these circumstances individuals should contact their doctor, nurse or pharmacist.


Adverse events 

Adverse events should be reported. Reporting forms and information can be found at

Adverse events should also be reported to Novo Nordisk Limited. Telephone: Novo Nordisk Customer Care Centre 0845 600 5055. Calls may be monitored for training purposes.





This page is intended for members of the UK public
UK/WB/1013/0031(5) June 2017