Customer Care

The Novo Nordisk team pride themselves on developing new and innovative ways to support healthcare professionals and people with diabetes and other serious chronic conditions.

 

Customer Care department

Novo Nordisk’s Customer Care department deals with queries from the general public and healthcare professionals.

Email our

today or call 0845 6005055*

Email Customer Care

If you are a member of the public and wish to contact our Customer Care team by email please click here

If you are a UK healthcare professional and wish to contact our Customer Care team, by email please click here

If you are a UK healthcare professional and wish to order a publication please complete a request form 

 

Telephone Customer Care*

Tel: 0845 600 5055 (8.00am to 8.00pm weekdays and Bank Holidays)

*Calls are charged at a local rate and no other costs are incurred by the caller.  Calls may be monitored for training purposes.

 

 

 

 

We regret we are unable to provide individsual medical advice.  In these circumstances individuals should contact their doctor, nurse or pharmacist.

 

Adverse events

Adverse events should be reported. Reporting forms and information can be found at www.mhra.gov.uk/yellowcard

Adverse events should also be reported to Novo Nordisk Limited by calling Customer Care on 0845 600 5055.

 

 

 

 

 

 

 

This page is intended for members of the UK public

 

UK/WB/0713/0018c(4)  March 2018