Customer care

The Novo Nordisk team pride themselves on developing new and innovative ways to support healthcare professionals and people with diabetes.


Customer Care department

Novo Nordisk’s Customer Care department deals with queries from healthcare professionals and the general public from 8.00 am to 8.00 pm weekdays and Bank Holidays.

today or call 0845 6005055*

*Calls are charged at a local rate and no other costs are incurred by the caller. Calls may be monitored for training purposes



This page is intended for members of the UK public

UK/WB/0713/0018c(3)  January 2017

Understanding Diabetes


Diabetes is caused by a problem with the way your body makes or uses insulin. Without insulin, sugar can’t get into your cells. So it stays in your blood

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